Support that helps you feel at home
Help for daily living
Practical support to keep you independent — from daily tasks and emergency help to wellbeing visits and safety checks.
Home help for cleaning, laundry, shopping and meal preparation — all by DBS-checked, trained staff.
Call Age UK Lincolnshire on 01522 696 000 or visit ageuk.org.uk/lincolnsouthlincolnshire
24-hour help, 365 days a year — responders aim to reach you within two hours when your alarm is activated.
Professional call monitoring and telecare support providing peace of mind and reassurance in emergencies.
Tailored wellbeing plans and home safety checks to help you live independently and confidently.
Call Wellbeing Lincs on 01522 782 140 or visit Lincolnshire County Council Wellbeing Service
See also: Get Support | Aids and Adaptations
You’re never alone
Caring for your mental and emotional wellbeing
When life changes or challenges arise, confidential emotional and mental health support is always within reach.
For support, contact the Samaritans on 116 123 or visit samaritans.org
For support, contact the Mind Infoline on 0300 123 3393 or visit mind.org.uk
For support, contact Lincolnshire Mental Health on 0800 001 4331 (open 24 hours)
For support, contact the Cruse Bereavement Support on 0808 808 1677 or visit cruse.org.uk
For support, contact Macmillan Cancer Support – 0808 808 0000 or visit macmillan.org.uk
For support, contact Dementia Friends by visiting dementiafriends.org.uk
Your Lace Support Team can listen, make referrals and check in — connecting you to the right help quickly and sensitively. We can also check your entitlement to benefits using entitledto.com.
See also: Safeguarding | Domestic Abuse | Inclusive Services and Advocacy
Feeling part of your community
Friendship, activity and purpose
From social groups to volunteering, every Lace community is built on friendship, connection and shared moments that make life richer.
Coffee mornings, craft groups, bingo and themed meals bring residents together in friendly, welcoming spaces.
See our Restaurants page for details.
Volunteering builds confidence and connection — whether helping at events or welcoming new residents.
Visit our Our Volunteers and Volunteering at Lace pages to learn more.
Regular chats by phone or in person to reduce loneliness and build friendships.
Support using digital devices to stay in touch with family and access online services safely.
See also: Resident Voice and Involvement and Volunteering at Lace
Support that grows with you
People | Places | Partnerships
Together with trusted partners, we create caring, flexible support that adapts as your needs and goals change.
Our teams and partners work together so that every service feels seamless and centred around you.
We listen to residents, act on feedback and continually improve how we deliver wellbeing services.
Our homes and support networks are open to everyone — built on dignity, equality and respect.
Wellbeing isn’t just about services — it’s about belonging, purpose and enjoying life your way.
See also: Get Support | Financial Support | Inclusive Services and Advocacy | Volunteering at Lace
