Get Support

Sometimes we all need a bit of help — and that’s okay. Whether you want advice about money, practical help at home or reassurance that someone’s nearby if you need them, we’ll help you find the right support quickly and easily. Through People | Places | Partnerships, we work together to build independence, confidence and connection — so you can live well for longer.

Elderly female resident using an ipad
FINANCIAL AND PRACTICAL HELP

Everyday support to make life easier

Help that starts where you are

Get guidance on money, bills, and everyday tasks — with free, trusted advice from local and national partners.

If you’re worried about rent, benefits or energy costs, there’s free, confidential advice to help.

Visit our Financial Support page for details of services like PayPlan, StepChange and MoneyHelper.

Light cleaning, laundry, shopping and meal preparation — all by DBS-checked, trained staff.

Call 01522 696 000 or visit ageuk.org.uk/lincolnsouthlincolnshire

Wellbeing Lincs can arrange small repairs, home-safety checks and minor adaptations to help you live safely and independently.

Call 01522 782 140 or visit Lincolnshire Wellbeing Service

See also: Financial Support and Inclusive Service and Advocacy

HEALTH, SAFETY AND REASSURANCE

Feeling safe and supported at home

Support you can count on

From emergency response to wellbeing visits, our partners offer peace of mind — day or night.

Round-the-clock reassurance if you need urgent help — responders aim to reach you within two hours of an alarm activation.

A professional 24-hour monitoring service linking alarms and sensors to trained responders, ensuring help is always close at hand.

Wellbeing Lincs provides personalised wellbeing plans and regular visits to help you live confidently at home.

See also: Wellbeing and Community and Resident Safety

STAYING CONNECTED AND INVOLVED

Because wellbeing grows through connection

Friendship, activity and belonging

Life’s better when you’re connected — from social groups to volunteering, there’s always a way to feel involved.

Join coffee mornings, craft sessions, and celebrations at your scheme — or visit any Lace restaurant for lunch or events.

See our Restaurants page.

Volunteer befrienders offer friendly phone or in-person chats to reduce loneliness.

For more information visit: ageuk.org.uk/services/befriending-services

Volunteers help at events, lead activities and support residents across our schemes.

Visit our Volunteering page to learn more.

See also: Wellbeing and Community and Resident Voice and Involvement

GETTING HELP AND NEXT STEPS

One call, many ways we can help

Support that starts with a conversation

You don’t need to know where to start — we’ll help you find the right support.

Our team can help you understand what’s available and, with your consent, make referrals.

Age UK Lincoln - 01522 696 000

Wellbeing Lincs – 01522 782 140

Lincolnshire Housing Partnership (Telecare) – www.lincolnshirehp.com/telecare/

Many services are free or subsidised depending on your situation. Providers will confirm any charges in advance.

Through People | Places | Partnerships, we work together to build independence, confidence and connection — so you can live well for longer.

See also: Financial Support | Wellbeing and Community | Inclusive Services and Advocacy | Volunteering