Extra Care Housing gives you a home of your own, with planned care and friendly daytime support to help you live independently.
Extra Care Housing gives you choice, comfort and peace of mind. You have your own front door, privacy and daily routine, with planned care, daytime support and welcoming shared spaces close by.
Our accessible homes, lounges, restaurants and gardens are designed to help you live independently, safely and confidently, while staying connected to the people around you.
Care is delivered by an on-site provider commissioned by Lincolnshire County Council, while Lace’s Support Team and Restaurant Team are here to help with housing, safety and wellbeing.
Am I eligible for Extra Care Housing?
We welcome applications from all backgrounds and make reasonable adjustments to support accessibility.
You can apply if you:
Are aged 55 or over
Have a care or support need of at least one hour per week
Want to remain independent within a supportive community
Care needs are assessed by Lincolnshire County Council’s Adult Social Care Teams, while Lace checks that your housing and support needs can be met within the scheme.
To maintain a balanced community, we aim for around 40% high, 40% medium, and 20% low levels of care and support within each scheme — helping ensure that everyone receives the right level of help and that services remain sustainable.
We know that cost can feel like a concern — but many residents are surprised to find their Lace home is more affordable than they expected.
Our Affordability and Financial Support page explains how our Pre-Tenancy Service checks income, benefits, and budgeting — help make homes affordable.
Extra Care Housing
Once your application is accepted, we’ll review it carefully and match you with available homes based on suitability and priority.
We acknowledge applications within five working days and assess them within 21. We look at your housing needs, finances, and preferences to find the best fit for you.
Properties are offered according to availability within the schemes or developments you’ve registered for and your priority banding at the time.
If a suitable home becomes available, we’ll arrange a meeting to confirm eligibility and explain rent, charges, and tenancy terms.
Our Pre-Tenancy and Affordability Services help you prepare for move-in — from setting up a Direct Debit to understanding your tenancy or lease in full.
Frequently asked questions
Your care plan is based on an individual assessment by Lincolnshire County Council’s Adult Social Care Team.
Care is delivered by the on-site provider during agreed times and reviewed regularly to make sure it continues to meet your needs. You can also arrange your own care if you prefer — we’ll discuss this with you.
Yes - Extra Care schemes have a 24-hour emergency call system connecting to trained responders.
Night-time care is not planned or delivered on site, but one carer is available for emergencies, and help is always accessible through the call system.
Our on-site team provides daytime housing-related support, manages building safety, and offers advice and wellbeing checks.
They help you live independently and safely, working closely with the care provider to ensure you feel settled and supported.
Each scheme includes:
• Your own self-contained home with kitchen and bathroom.
• Communal restaurant, lounges, and gardens to enjoy.
• Support Team available during the day (typically 9am–3pm, Monday to Friday), handing over to the restaurant team on weekends.
• Care provider commissioned by Lincolnshire County Council; and
• A 24-hour emergency call system for peace of mind.
Your rent and service charge are explained before you move in, and care costs are assessed and set separately by Lincolnshire County Council.
Our Pre-Tenancy Service will help you check entitlement to Housing Benefit, Universal Credit, or Pension Credit and plan your first rent payment.
Please ask a member of our team for a copy of our Service Charge Factsheet for details on what’s included in the rent for each of our schemes.
Life in Extra Care Housing is about independence, friendship, and belonging.
Whether sharing a home-cooked lunch, joining coffee mornings and craft sessions, or relaxing with neighbours over tea and cake, residents enjoy a warm, welcoming atmosphere.
Our teams are always on hand during the day, and a 24 hour emergency call system provides reassurance at night.
Yes - everyone contributes a weekly restaurant charge through their service charge — this keeps the restaurant open for everyone.
Meals are then paid for separately as you choose to use the restaurant.
Find out more on our Restaurant Service page.
Yes. You’re welcome to have someone support you at any stage of your application or tenancy.
This depends on the type of home you’re applying for.
For rented homes, waiting times vary based on your priority and the availability of vacancies.
For shared ownership, properties are offered on a first-come, first-served basis once buyers are financially ready to proceed.
We’ll contact you to confirm your interest, arrange a meeting, and offer a viewing.
For shared ownership, we’ll connect you with the seller.
