Affordability and support
Our Affordability and Financial Support page explains how our Pre-Tenancy Service checks income, benefits, and budgeting — help make homes affordable.
Our rented flats and bungalows are designed for people aged 55 and over who want to live independently, safely, and confidently — with comfort, connection, and peace of mind. We look after the building and grounds so you can focus on enjoying life your way.
Homes designed for independence
Every Lace home combines accessibility, quality, and a real sense of belonging. You’ll have your own front door, private space, and the reassurance of living among friendly neighbours in well-maintained surroundings.
Not sure which is right for you?
A focus on comfort and safety
Our teams take care of communal areas, gardens, and building safety, so you can focus on enjoying life. We make sure your home is safe, comfortable, and part of a welcoming, connected community.
Am I eligible for Lace Housing?
To apply you should:
Be 55 or over.
Be able to live independently.
Want to live in a community designed for older people.
Have a good tenancy or ownership history.
Have sold or intend to sell your current home.
Be able to afford rent and service charges (we’ll help you check any Housing Benefit or Universal Credit entitlement).
If you’re not sure which housing option suits you best, contact our Housing Team — we’re happy to help.
Learn more about how we assess applications in our approach to lettings.
We know that cost can feel like a concern — but many residents are surprised to find their Lace home is more affordable than they expected.
Our Affordability and Financial Support page explains how our Pre-Tenancy Service checks income, benefits, and budgeting — help make homes affordable.
Each Lace scheme has its own friendly personality — shaped by the people who live there.
You’ll find coffee mornings, social activities and supportive neighbours who look out for one another.
Residents tell us that moving into a Lace home brings a new sense of security and belonging.
Housing for Older People
Once your application is accepted, we’ll review it carefully and match you with available homes based on suitability and priority.
We acknowledge applications within five working days and assess them within 21. We look at your housing needs, finances, and preferences to find the best fit for you.
Properties are offered according to availability within the schemes or developments you’ve registered for and your priority banding at the time.
If a suitable home becomes available, we’ll arrange a meeting to confirm eligibility and explain rent, charges, and tenancy terms.
Our Pre-Tenancy and Affordability Services help you prepare for move-in — from setting up a Direct Debit to understanding your tenancy or lease in full.
Frequently asked questions
Your rent and service charge covers your home, building maintenance, and shared services such as cleaning, lighting, garden maintenance, safety checks and buildings insurance (not contents insurance).
We’ll explain all costs clearly before you sign your tenancy.
Yes. Many residents receive Housing Benefit or Universal Credit towards rent and service charges.
Visit our Affordability and Financial Support page for guidance on checking your entitlement.
We maintain the building structure, safety systems, and shared spaces including corridors, lounges and gardens. If you spot an issue, tell our team and we’ll resolve it quickly.
Yes. You’re welcome to have someone support you at any stage of your application or tenancy.
This depends on the type of home you’re applying for.
For rented homes, waiting times vary based on your priority and the availability of vacancies.
For shared ownership, properties are offered on a first-come, first-served basis once buyers are financially ready to proceed.
We’ll contact you to confirm your interest, arrange a meeting, and offer a viewing.
For shared ownership, we’ll connect you with the seller.
