Coronavirus notice Read our position statement in full
LACE Housing Vans

Services

In addition to our housing we work hard to offer services to our residents, which include our own in-house property and maintenance team and on-site restaurants. 

Please see Our service standards fact sheet for further information

People and services that you can rely on

We are very proud of the housing and support services we provide and are committed to maintaining them to the highest standard.

We employ our own in-house property and grounds team who respond to the maintenance and compliance requirements of our residents and schemes.

They work Monday to Friday between 9am and 4:30pm but are also available to respond to emergency repairs outside of these hours. (please refer to Our repair timescales – for more details on what constitutes an emergency repair). Their familiarity with our residents and knowledge of our buildings mean that they are often a welcome sight and the ownership and pride they take in carrying out their tasks to a high standard make them an important part of our overall service offer.

Our team also work closely alongside an approved list of contractors; whose support is crucial in more specialist areas of maintenance. Many of these are local to Lincolnshire and have provided their services over many years, building up a relationship with LACE and a familiarity with our schemes that helps to ensure a high standard of service is maintained.

Report a repair
Our Grounds and Maintenance team
Ruth in the kitchen

Enjoy dining in our restaurants

We operate restaurants at all of our extra care schemes, seven days a week. They are run by our professional teams who provide a variety of nutritional meals. 

Our teams work hard to cater for all tastes at an affordable price, using locally sourced produce where possible and free range eggs at all times.

About our restaurants
Chapman Court, Skegness

Award Winning

Our 4* holiday apartment

Situated close to the seafront and within easy reach of a wide range of local amenities, our 4* holiday apartment within our Chapman Court scheme is in an ideal location to allow you to explore Skegness.

Skegness holiday home
Homes England
Regulator of social housing
Blue skies consortium
Dementia Action Alliance
Housing Ombudsman Service
Lincs Independent Living Partnership
National Housing Federation