Downloadable guides and info

Report Name	Updated
Notice to end tenancy form	2020-05-11
Tenants handbook	2019-12-03
Our service standards	2020-06-26
Complaints and Compliments factsheet	2019-12-03
Residents factsheet for the giving of gifts	2021-06-10
Electrical Safety factsheet	2018-11-01
Gas Safety factsheet	2018-11-01
Legionella factsheet	2019-08-01
Pet ownership factsheet	2019-12-03
Safeguarding factsheet	2019-12-03
Tenancy fraud factsheet	2019-12-03
Mobility scooters and powered wheelchairs factsheet	2019-12-03
Ending your tenancy factsheet	2020-05-11
Ending tenancy as a personal representative factsheet	2020-05-11
Ending tenancy form for personal representative	2020-05-11
Tenant guide to repairs	2020-07-02
Response repair policy	2020-07-02
Leaseholder Handbook	2021-01-13
Leasehold Factsheet	2020-05-19
Extending your Lease fact sheet	2020-06-26
Leaseholder guide to repairs	2020-06-23
Rent Payment: An important responsibility Factsheet	2020-05-19
Safety in Communal areas factsheet	2020-05-20
Former tenant debt factsheet	2020-05-20
Former tenant debt for personal representative factsheet	2020-05-20
Rechargeable repair appeal form	2020-05-20
Property Standards	2020-05-20
Noise nuisance fact sheet	2020-06-23
Safeguarding factsheet	2020-05-26
Summary of our Anti Social Behaviour policy factsheet	2019-12-03
Anti Social Behaviour Diary log	2020-05-20
Your Neighbourhood Service Standard factsheet	2020-05-20
Race and Hate Crime factsheet	2020-05-20
Getting involved Factsheet	2020-05-20
Moving home during Covid-19 factsheet	2020-05-21
How we allocate our housing factsheet	2020-05-22
How we allocate our extra care housing factsheet	2020-05-22
A guide for visitors to our Extra Care Schemes during the Covid 19 pandemic	2020-11-04
A guide for visitors to our Housing for Older People Schemes during the Covid 19 pandemic	2020-11-04
Complaint policy	2020-12-23