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Our Staff

We currently employ over 40 members of staff and receive invaluable support from our volunteers. We seek to recruit staff and volunteers with personal values and behaviours that fit with those of our organisation. 

Please click here to see our Vision, Misson and Values

Meet the Senior and Executive team

Image of Nick Chambers

Nick Chambers

Chief Executive Officer
Image of Nick Chambers

Nick Chambers

Chief Executive Officer

Nick has worked within the social housing sector for over 26 years, 20 of which as Chief Executive at LACE Housing. As a member of the Chartered Institute of Management, Nick has gained considerable experience, knowledge and understanding regarding the housing, care and support needs of older people.

Nick is Chairman of the Greater Lincolnshire Housing Association Partnership and Lincolnshire Independent Living Partnership.

For over 15 years Nick has provided services to Education and currently serves as a Director of a local Academy.

Image of Anne Graves

Anne Graves

Director of Operations
Image of Anne Graves

Anne Graves

Director of Operations

Having worked in social housing for over 30 years, Anne joined the team following her role as Head of Tenancy Services for Midlands housing association Longhurst Group. Anne's formal qualifications and considerable experience in housing, human resources and health and safety demonstrate her dedication to providing excellent and innovative services. 

Anne holds a postgraduate diploma in housing policy and practice, along with a diploma in leadership and management, a Level 5 diploma in human resource management and NEBOSH general certificate in occupational health and safety and a NEBOSH fire safety certificate.

Image of Emma Ward

Emma Ward

Head of Housing
Image of Emma Ward

Emma Ward

Head of Housing

Emma has worked in supported housing for over 17 years, 10 of which have been spent within our extra care schemes. Emma has qualifications in management and leadership, housing practice and health and social care. She is passionate about providing a high standard of support and housing management within an independent living environment and is also the safeguarding ambassador for the Association.

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Phil Wilks

Head of Assets
Image of Phil Wilks

Phil Wilks

Head of Assets

Phil joined our team in 2012. He oversees the delivery of the association’s response and planned maintenance service while ensuring stock condition, health and safety obligations and legal compliance are maintained. Phil, and his team take great pride in the service they offer, striving at all times to ensure a high level of accommodation is provided to all our residents.

Image of Paul Cooper

Paul Cooper

Facilities Manager
Image of Paul Cooper

Paul Cooper

Facilities Manager

Paul joined us at the beginning of January 2021 after 7 years as the Head of Property Management for a Lincolnshire-based property management company. Previous to this Paul worked as a Division banking advisor for RBS for several years.

Paul has a wealth of knowledge and qualifications in the managing of domestic dwellings and compliance and in 2020 qualified to be a DEA (energy assessor), City & Guilds Legionella risk assessor in 2019, MARLA recognised along with AWMsoc and ACIEH in 2018.

Paul will be responsible for overseeing and supporting the delivery of our property and grounds maintenance services.

Image of Tracey Warren

Tracey Warren

Extra Care Manager
Image of Tracey Warren

Tracey Warren

Extra Care Manager

In 2010, Tracey joined LACE as a Support Coordinator at Brick Kiln Place. She has gained many qualifications including her level three Supported Housing qualification from the Chartered Institute of Housing (CIH).

In 2017, Tracey became Manager of Brick Kiln Place and Worth Court. In 2022, Tracey was promoted to Extra Care Manager, overseeing LACE Housing's three Extra Care Schemes located in Grantham, Bourne, and Lincoln. Tracey takes pride in providing a high standard of support to older people, and assisting them to retain their independence for as long as possible.

Image of Lucy Dickenson-Fogg

Lucy Dickenson-Fogg

Finance Officer

Our People

To provide such a wide range of services we require the support of a dedicated team of staff, board members and volunteers. Together, we have the skills, knowledge and experience required to ensure that our services provide our residents with a much-improved quality of life and a higher standard of living.

View opportunities

Our Board of Management

We are managed by a voluntary Board of Management.

Meet the board

Volunteers

Offering support to residents and staff within schemes and events.

LACE volunteers
Homes England
Regulator of social housing
Blue skies consortium
Dementia Action Alliance
Housing Ombudsman Service
Lincs Independent Living Partnership
National Housing Federation