Contact
Our website should have all the information you need. However, if you are unable to find the answer to your query then please fill in the form below, and we will be in touch as soon as we can.
Our telephone lines are open Monday to Friday 9am to 1pm. If we are unable to take your call please leave a message and a member of the team will get back to you as soon as they are able.
Our registered office, LACE House, is closed to the public. However, if you wish to make an appointment to talk to a member of the team please contact us on one of the options below.
Please see our Customer Service Standard for further information.
LACE House 01522 514444
OPTION 1 Housing and Rent Payments housing@lacehousing.org
OPTION 2 Repairs & Maintenance repairs@lacehousing.org
If you are a tenant and wish to report a property maintenance emergency, please telephone 01522 514444 and follow the instructions. If you live in one of our Housing with Extra Care schemes you can activate your emergency alarm system for further assistance.
OPTION 3 Accounts Payable accountspayable@lacehousing.org
OPTION 4 HR & Payroll payroll@lacehousing.org
