Anti-social behaviour includes:
- Excessive noise (other than day-to-day living).
- Verbal abuse/harassment/intimidation/threatening behaviour.
- Hate-related incidents based on race, nationality, ethnic origin or colour, religion or belief, gender reassignment, age, disability, sexual orientation or any other reason such as appearance etc. (please refer to our Race and Hate Crime factsheet).
- Vandalism and damage to property.
- Drugs/substance misuse/drug dealing/alcohol related anti-social behaviour.
- Physical violence.
- Prostitution.
- Criminal behaviour.
If you are in immediate danger, please call the police directly on 999. Criminal acts should always be reported to the police first of all. If the crime is happening at the time, then please call 999. If the crime has already occurred, then call the non-emergency reporting line on 101.
Please report the anti-social behaviour to us. You can do this via our online reporting form or via the telephone, 01522 514444. Once reported, a member of our housing and support team will carry out an initial assessment of your report within one working day for serious or hate crime or within seven working days for all other reports. We will give you advice and guidance on the action that can be taken. We will normally agree an action plan of what we will do i.e. contact the person causing the anti-social behaviour and what you will do i.e. keeping diary sheets of the anti-social behaviour.
Please use our anti-social behaviour diary sheet (LH209 Diary log). You can use it to keep a detailed record of the nuisance and harassment you are experiencing, including the type of incident and when it occurred. This evidence can be helpful for us to resolve the situation.
We have published separate factsheets on anti-social behaviour, our neighbourhood service standards, and our approach to race and hate crime, please see below
Race and Hate Crime factsheet
Your Neighbourhood Service Standard
Summary of our Anti Social Behaviour policy factsheet
Noise nuisance factsheet
