Ending a tenancy

To end a tenancy correctly we ask that you follow the requirements set out in our factsheets. These provide information on how to end your tenancy correctly. We have produced a separate factsheet if you are ending a tenancy as the personal representative of the late tenant.

Ending your tenancy factsheet and Ending tenancy as a personal representative factsheet

Key information

Rent will be due until the date the tenancy ends. If the rent is paid by housing benefit, please ensure it is paid up to and including the last day of the tenancy.

If notice is not given but the tenant moves out of their home, we may consider that they have abandoned the tenancy and we will start action that may result in taking possession of the home.

To end a tenancy with us please contact us and we will send you our Notice to End Tenancy Form. This is an electronic form and is completed and returned by email. 

We have developed a range of supporting information, including factsheets for both tenants and personal representatives on ending the tenancy, and our approach to former tenant debt, including rechargeable repairs. A separate factsheet is also available regarding our property standard, which is a useful guide to refer to before returning your keys to us.

Please visit our Useful downloads section of the website for all the information you need.

Homes England
Regulator of social housing
Blue skies consortium
Dementia Action Alliance
Housing Ombudsman Service
Lincs Independent Living Partnership
National Housing Federation