Making someone happy with a phone call!

As BT once said in its Buzby advertising campaign: "Make someone happy with a phone call..." Who remembers that?

Even while in lock down, we're working hard to prevent our residents from feeling lonely and isolated.

Almost 70% of our residents have requested and are now receiving a regular telephone call from a member of our housing support team.

The feedback has been amazing and we've had comments such as: "What a lovely thing to do," and "That is so very kind of you all at LACE - you really do look after us."

During Thursday night's phone calls, residents joined the nation to #ClapForOurCarers.

BT's Buzby advert

Homes England
Regulator of social housing
Blue skies consortium
Dementia Action Alliance
Housing Ombudsman Service
Lincs Independent Living Partnership
National Housing Federation